There is this line in a song that goes... "Why do we always hurt
the ones we love?"; and certainly, this is true. People could
never avoid hurting the ones they love no matter how hard they
try. This is because it is with them that we regularly interact with,
and so misunderstandings are inevitable.
Think about this then. If these things happen with family, how
much more with others whom attachments are not as deep?
In this case, at work.
For this article, let us talk a bit about relationships --
"Top management must know how good or bad employees'
working conditions are. They must eat in the employees'
restaurants... visit the... lavatories. If they are not good enough
for those in charge, they are not good enough for anyone."
~ Marcus Sieff
You must have heard of putting oneself in the shoes of another;
and this is to help one understand others. This is what empathy
is all about. Even the Bible speaks of doing to others what you
want them do to you. This is the foundation of good relationships.
Yet as we know, misunderstandings still happen.
Because of constant interaction? Well, we have mentioned that
earlier that even family with shared goals undergo it. Do we then
stop interacting? Of course not! That would be ridiculous!
No life, no business, no nothing!
"When there's a deep-seated conflict between management
and labor, it's because of autocratic management practices."
~ Ken Iverson
In the sports industry, for those of you who have followed the
NBA's summer free agency rush... remember the issue between
the Cavaliers' owner Dan Gilbert and LeBron James?
A surprised Dan Gilbert had his emotions run high after LeBron
ditched the Cavs. It was but natural for the people of Cleveland
to feel dismayed as well as LeBron is the team's star; in
business terms, he's the star salesman. However, a private,
no holds barred meeting between parties could have been held
before the decision was made to settle what needs to be settled.
Growing your seeds takes a lot of effort but rewards are great
when you understand how to do it... and do it. More next issue.
"An organization can develop a strong and vibrant voice of
conscience only by finding ways to harmonize its multiple
voices of conscience." - Frederick Bruce Bird